Last Updated: 1.28.2025Welcome to 911Lawyer (“Company,” “we,” “us,” or “our”), doing business as 911PI. We operate an online platform at https://www.911pi.com (the “Site”) that connects clients seeking legal assistance (“Clients” or “Users”) with attorneys (“Attorneys”), offering a streamlined attorney-matching service, attorney self-promotion features, and related tools. We are committed to protecting your privacy and ensuring you understand how we collect, use, and share your personal information.
This Privacy Policy covers:
- What information we collect
- How we use and share that information
- Your rights and choices regarding your personal information
- Our commitment to compliance with California privacy laws (CCPA/CPRA)
- Other privacy considerations, including security and data retention
By accessing or using our Site, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of our Site.
Scope of This Privacy PolicyThis Privacy Policy applies to personal information collected by 911Lawyer, doing business as
911PI through our platform, including any related services, features, or content offered by us. This Policy also applies if you communicate with us by email or other channels regarding our services.
If you have questions about how we use your information, please contact us using the details provided in the “
Contact Us” section below.
Information We CollectWe collect personally identifiable information from both Attorneys and Clients, as well as Site visitors who choose to engage with us. The types of PII may include but is not limited to: name, address, email address, and telephone number. For attorneys, this may also include: practice areas, license, and bar admission details (including jurisdiction, bar number).
You acknowledge that this information may be personal to you, and by providing Personal information to us, you allow others, including us, to identify you and therefore you may not be anonymous.
IP Address Information and Other Information Collected AutomaticallyWhen you visit or use our Site, we may automatically collect device information (IP address, browser type, operating system), browsing data (pages viewed, referral URLs, time on page), cookies and tracking data. While we collect and store IP address information, that information is not made public.
How We Use Your InformationService ProvisionTo create and manage Attorney profiles, provide user accounts, and facilitate attorney-client connections. To provide our attorney-matching service and tools such as Q&A forums.
CommunicationTo respond to inquiries, send notices about updates or new features, and offer customer support. To send transactional or administrative messages (e.g., confirming subscriptions, informing about changes in membership plans).
Platform Improvement & AnalyticsTo understand how users access and use our Site, personalize content, and optimize user experience. To measure the performance of our ads and marketing campaigns (e.g., Facebook Ads).
Marketing & AdvertisingTo promote Attorneys (e.g., featuring them on our Site or social media) and engage in targeted advertising and remarketing where permitted by law. Users can opt out of such advertising by turning off cookies or unsubscribing from marketing emails.
Verification & ComplianceTo verify Attorney credentials, including bar admission details. To comply with legal obligations, such as responding to lawful requests by public authorities.
Payment ProcessingTo process fees for premium placements or featured listings. We use Stripe to handle these transactions.
Security & Fraud PreventionTo maintain the security of our Site, protect our rights, and detect or prevent fraud and other illicit activities.
Information Collected Using CookiesCookies are pieces of text that may be provided to your computer through your web browser when you access a website. We use cookies to collect information about your browsing activities over time and across different websites. This helps us:
- Remember your preferences (e.g., language settings).
- Analyze site traffic (via Google Analytics).
- Deliver targeted advertisements based on your interests.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our Site.
Children’s PrivacyOur Site and Services are not directed to children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect or solicit personal information from minors, and users under the age of 13 (or 16, as applicable) are not permitted to use our Services. If you believe that a child under this age may have provided personal information to us, please contact us at info@911lawyer.com. We will take steps to delete such information as quickly as possible.
Sharing & Disclosure of Your InformationService Providers & Third PartiesWe share personal information with third-party partners to support our operations:
- Payment Processors: (e.g., Stripe) for handling membership fees or premium listing payments.
- Analytics Providers: (e.g., Google Analytics) to understand site usage and improve user experience.
- Marketing & Advertising Partners: (e.g., Facebook Ads) to help us promote our services.
All service providers are required to use personal information only to provide contracted services on our behalf and not for their own purposes.
We are not responsible for the privacy policies and/or practices of these Third-Party Services, and you are responsible for reading and understanding those Third-Party Services’ privacy policies. This Privacy Policy only governs information collected on the Services.
Legal ComplianceWe may disclose your information where required by law or if we believe it is necessary to comply with a legal obligation (e.g., subpoena, court order), protect the rights or property of 911Lawyer, doing business as
911PI, our users, or the public, or enforce our Terms of Service or address security/technical issues.
Business TransfersIf we undergo a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of that transaction, subject to confidentiality arrangements.
No “Sale” of Personal InformationWe do not sell personal information as defined under the California Consumer Privacy Act (CCPA/CPRA).
Payment InformationWe use Stripe as our third-party payment processor. When Attorneys pay for premium listings or subscriptions, Stripe collects and processes payment information. 911Lawyer, doing business as
911PI does not store or retain full payment card details. Please review Stripe’s privacy policy for more information on their data practices.
Data RetentionWe retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Attorney data: retained for the duration of their profile’s activity plus a minimum of 3 years thereafter for compliance, dispute resolution, or legal obligations.
- Client data: retained for up to 2 years, unless a longer period is required by law or legitimate business needs.
- We may further retain certain information to comply with legal obligations, enforce our agreements, or defend against legal claims.
Upon request, we will delete personal information unless retaining it is required by law or other legitimate business purposes.
Security MeasuresAlthough we take appropriate measures to safeguard against unauthorized disclosures of personally identifiable information, we cannot guarantee that personally identifiable information in our possession will never be disclosed in a manner that is inconsistent with this Privacy Policy. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
Your California Privacy RightsApplicabilityIf you are a resident of California, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Your Rights Under CCPA/CPRA- Right to Know: Request information about the categories and specific pieces of personal information we collect, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share it.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale or Sharing: We do not sell personal information. If we ever engage in “selling” or “sharing” for cross-context behavioral advertising, we will update this Policy and provide a means to opt out.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
How to Exercise Your RightsTo submit a request, please contact us at info@911lawyer.com . We may verify your identity by requesting additional information (e.g., a copy of your driver’s license or verifying account details). If you use an authorized agent, we may require proof of authorization.
International Users & GDPRWhile we primarily serve users in the United States, individuals from outside the U.S. (including the European Union) may access our Site. By using our Site, you acknowledge that your personal information may be collected, processed, and stored in the U.S. under U.S. law. If you are in the EU or another jurisdiction with differing privacy laws, you do so at your own initiative and consent to such cross-border data transfers.
We strive to provide robust data protection measures and honor requests for access, correction, or deletion. For specific GDPR inquiries, please reach out to info@911lawyer.com.
Third-Party LinksOur Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal information.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the revised Policy on our Site and update the “Last Updated” date at the top. We do not typically notify users directly of changes, so please review this Policy periodically.
Contact UsIf you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@911lawyer.com
Mailing Address: 745 5th Avenue, New York City, New York 10151, United States